Community Help Service is committed to the health and safety of our staff, volunteers and clients. During the current coronavirus situation, we have put in place guidelines which protect our community whilst reducing the impact on our services. This includes reducing our in-office staff and using video conferencing for our meetings and training.
1) Clients must wear a mask at all times whilst visiting the Centre unless explicitly stated by their therapist. They must also sanitise their hands upon entry.
2) Clients should arrive as close to their appointment time as possible and will be greeted at the door by their therapist. The waiting room is not in use.
3) Do not attend your appointment if you develop flu symptoms or respiratory complaints.
4) It is important that should you experience any COVID symptoms or test positive following a visit to our Centre, you notify CHS in writing, especially if your visit occurred within the 2 days prior to your symptoms appearing, so that appropriate action can be taken promptly.
As of September, the CHS Mental Health Services Centre will resume regular office hours :
To make an appointment, you should call the Centre on 02 647 67 80 (10h00-16h00, Monday-Friday). You will be recontacted with an appointment offer after our weekly online staff meeting.
The CHS Helpline is available 24/7. Call 02 648 40 14 for information, support or someone to talk to.
The Community Help Service continues to follow the advice of Belgian authorities and the World Health Organisation to ensure the safety of our clients, volunteers and staff.
Anyone in a high-risk group is strongly advised to request an online/telephone appointment.
The following rules apply to visitors to our Centre:
These guidelines may change as the situation in Belgium evolves. We will keep you up-to-date via our website and social media channels.