If you have any concerns or should you wish to make a general complaint about the Mental Health Services Centre or the Helpline service, you may email us at: office@chsbelgium.org.

Should the complaint relate to the professional conduct of a specific member of the Clinical Team then please address your email to complaintsct@chsbelgium.org

Your concern or complaint will be handled in confidence in accordance with our internal procedures, and you may request that your identity not be divulged beyond the limited group of persons assessing the concern and possible responses or remedies.

You may also contact the regulatory bodies of the profession if you have concerns about the conduct or practice of doctors or psychologists. The Offices at the Mental Health Services Centre at CHS can also provide the contact points for the regulatory bodies responsible for the relevant profession in Belgium.